Beore submitting a maintenance request,
read through the advice below:
Clogged Toilets
If your toilet clogs, start by stopping the water flow. Turn off the valve behind the toilet to prevent overflow. Use a plunger to create a seal over the drain and push down and pull up forcefully to dislodge the blockage.
If you're successful, the water and any debris should drain from the toilet basin.
Sink / Drain Clogs
If your sink or shower drain clogs, start by removing any visible debris from the drain. Use a drain plunger to create suction and dislodge the blockage. Most hardware stores sell small cleaning apparatuses you can fish into the drain to pull out anything stuck deep in the pipes.
An alternative method is to pour a mixture of baking soda and vinegar down the drain, followed by hot water, to dissolve minor clogs. For more stubborn blockages, try a chemical drain cleaner.
Still need help?
Sign in now to submit a repair request for our team
Log in Now
Click the button below to access the login screen for the portal; once inside, it's easy to make your request.
New Tenant?
Need help accessing your account? Call to speak with a member of our team: 512-655-3242